This is good news for dealers that provide service and repair. Autostar is integrated with ServiceStar, the service and repair application and retail parts counter.

Customer and vehicle information in Autostar for Windows can be easily transferred into ServiceStar for the purpose of creating a service ticket (work order). This saves time and ensures accuracy of information.
In addition, repair expenses and side notes entered into ServiceStar are tracked by Autostar. And, Autostar’s tags and flags are visible from ServiceStar to alert your employees to bad check status or other issues with the customer.

ServiceStar offers full functionality for service and repair functions, including:
• Creating service tickets
• Adding to existing service tickets
• Adding new and existing customers to the work order
• Adding labor to a service ticket
• Adding parts to a service ticket (including parts that are and are not in inventory)
• Adding sublet repairs
• Closing the service ticket
• Applying payments to a closed ticket

Repairs can be tracked as make-ready, policy pay, customer pay, and 3rd party pay expenses.  
ServiceStar creates an Accounts Payable transaction when parts are received. In addition, ServiceStar’s cash drawer function tracks the receipt of payments on repairs.

We now have also integrated Tags & Flags to make them visible inside of ServiceStar.  
In addition to the service and repair features, ServiceStar serves as a retail parts counter for the sale of parts not associated with a vehicle in inventory.  The retail parts counter maintains its own cash drawer and is linked to accounting.

For more information about ServiceStar, contact your sales representative.